Return & Refund Policy for Swan Princess Hidden Tales

Returns and Refunds Policy

Thank you for shopping with us.

If you are not entirely satisfied with your purchase, we're here to help.

Our products can be returned within 45 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

Before you return a product, please make sure that:

  • The product was purchased in the last 45 days

  • The product isn't used or damaged

Please contact us before you send the product:

Swan Princess Partners LLC 3625 Harrison Boulevard Ogden, Utah. 84403 USA

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from us.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Sale items can be refunded.

Digital products

We do not issue refunds for digital products once the order is confirmed and the product is sent.

We recommend contacting us for assistance if you experience any issues receiving or downloading our products.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us: