Return & Refund Policy for Encore WaterMedia
Thank you for shopping with us.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
Before you return a product, please make sure that:
The product was purchased in the last 15 days
The product is in its original packaging
Please contact us before you send the product:
By email: [email protected]
By visiting this page on our website: www.encorewatermedia.com
Send the product with its original packing to:
Texture Innovations, LLC. 22452 Bywater Road Lake Forest, CA 92630
Shipping charges incurred in connection with the return of a product are refundable.
If you received a damaged product, please notify us immediately for assistance.
Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: [email protected]
By visiting this page on our website: www.encorewatermedia.com