Return & Refund Policy for bento
Thank you for shopping with us.
If you are not entirely satisfied with your purchase, we're here to help.
Our products can be returned within 15 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.
To be eligible for a return, please make sure that:
The product was purchased in the last 15 days
The product is in its original packaging
The product isn't used or damaged
You obtained a Return Merchandise Number (RMN) from us
Products that do not meet these criteria will not be considered for return.
To obtain a Return Merchandise Number (RMN), contact us:
By phone number: 520-906-7187
By visiting this page on our website: https://bento.us.com/enquire/
Send the product with its original packing and the RMA number, along with a note indicating whether you want to exchange the product (and if so, what other product you want to order) or a refund, to:
Instructions will be sent with RMA and return shipping label
Shipping charges incurred in connection with the return of a product are non-refundable.
You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from us.
If you received a damaged product, please notify us immediately for assistance.
Sale items can be refunded.
If you have any questions about our Returns and Refunds Policy, please contact us:
By phone number: 520-906-7187
By visiting this page on our website: https://bento.us.com/enquire/