Jennifer Laird - Page 2
Legal writer at TermsFeed.
University of Glasgow School of Law Graduate. Former trainee lawyer. Legal content writer at TermsFeed.
EU Online Dispute Resolution (ODR) for Ecommerce Stores
If you trade within the European Union (EU), then you must inform customers that they can submit any contractual disputes relating to your goods or services to the EU's Online Dispute Resolution (ODR) platform. The platform, which has been in force since February 15, 2016, is designed to protect consumer rights...
What Are Functional Cookies?
Virtually every website uses cookies. That's because, in many cases, a website simply won't work properly without the presence of certain types of cookies. One such type of cookie is a "functional" cookie. Below, we explore what functional cookies are, what purpose they serve, and whether you need consent to install...
First-Party Cookies vs Third-Party Cookies
If you're a marketer or website owner, there's a good chance you use cookies on your website. Cookies are often required for websites to work properly and they can enhance the user experience. However, not all cookies are created equal. Internet cookies can be grouped into two main categories: First and...
Thailand's Personal Data Protection Act (PDPA)
If your business is based in Thailand or you collect personal data belonging to Thai residents, you must comply with Thailand's Personal Data Protection Act (PDPA). Enacted in 2019 and in full force since June 2022, the PDPA gives Thai persons significant control over how businesses process, use, and collect...
Personal vs. Sensitive Information
Personal information is any information that can be used to identify a named individual. Some types of personal information are relatively innocuous, such as a person's name or social media username, but other categories of personal information are more "sensitive" and require special protection. If your business collects any information belonging...
Return and Refund Laws in the EU
If you sell goods or services within the European Union (EU), then you may need to offer returns or refunds in certain circumstances. This is because the EU imposes various obligations on sellers to protect consumers and improve their confidence when shopping online. Below, we explore the main EU return and...